Yes. All items on our site are 100% brand-new, factory-sealed copies sourced directly from record labels and official distributors. We do not sell used media.

Pre-ordered items ship to our warehouse on their official release date. Once the distributor dispatches them to us and they arrive at our facility, our team will process, pack, and ship your order directly to you. You'll receive a tracking confirmation as soon as it's on its way.

The release date will be listed in the product description.

Yes! If you are located in Missouri, we offer a "Ship to Store" option at checkout. We will send your order to our O'Fallon, MO location, and you will receive a notification when it is ready for you to pick up.

You can request a change or cancellation as long as your order has not entered the fulfillment process. For pre-orders, you can cancel for a full refund anytime before the item arrives at our warehouse by emailing us at shop@sunshinedaydream.com.

For damaged or defective items, reach out within 14 days of delivery with your order number and a photo or video of the issue, and we will assist you in finding a resolution. For any other questions or assistance, drop us a line anytime at shop@sunshinedaydream.com and our team will be happy to help!